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The new premises on the Scottish Isle of Bute has the capacity to accommodate up to 25 staff
Direct mail and digital printing services company CX Services has opened a new office in Rothesay in response to growing demand for its services.
The new premises on the Scottish Isle of Bute, formerly occupied by Allied Healthcare, will initially accommodate 15 local people but has the capacity to accommodate up to 25 staff. The company’s first batch of four trainees - two supervisors and two agents - have already started work.
The company has its headquarters in nearby Dunoon, which is also part of the Argyll and Bute council area. The towns are only nine miles from each other ‘as the crow flies’, but it takes over an hour of travel time and a ferry to journey between them.
CX’s managing director Greg Girard is a Dunoon local who acquired the business in a management buyout in 2019. Explaining the thinking behind the purchase of the new premises, he says: “We have chosen Rothesay to keep the business local but also because locating here gives us a new pool of talent to draw from.
“We have long-standing connections in Rothesay, and we knew there was a shortage of jobs there that we could help with. So, in effect, we are helping ourselves while also helping the local community.
“There are a number of people on Bute with extensive experience in the telemarketing sector and we are keen to harness their talents.”
The company has a core focus on promoting Scottish industry, with customers including Scottish country clothing brand the House of Bruar, life insurance and investments firm Scottish Friendly, and membership organisation The Scotch Malt Whisky Society.
Operation director at CX, Andy Hore, adds: “We are excited to be expanding and undertaking this new venture. Following our recent fifth anniversary, we are delighted to be offering employment opportunities to another rural area in Scotland.
“It has all been well received so far by the locals and we have had some great compliments from local businesses, so the community seems really happy that there are new opportunities for employment on the island, especially from a Real Living Wage employer whose head office is also based in Argyll and Bute.”
The company also recently called on printers to do more to encourage the hiring of neurodivergent workers, after offering a full-time position to an apprentice with Asperger’s syndrome.
In a press release sent out in September, Girard said: “If you, like us, are in that 5% that talk about neurodivergence, then you are winning. If you are also like us and in the 1% that are doing something about it, then even better.
“But if you’re in the 95% who are in the wilderness and haven’t considered the neurodivergent talent pool, then please rethink your strategies.”
The Argyllshire business has reportedly grown turnover by more than 40% to £1.7 million in the previous five years. Over the next five years, Mr Girard hopes to grow turnover further to £2.5 million, with significant jobs growth planned in the next two years.
