IGS takes delivery of four JWEI cutters

International Graphic Supplies (IGS), a Monmouthshire-based machinery supplier, has taken delivery of four Titanium cutters from Chinese cutting manufacturer JWEI.

Titanium 2516 machines will be installed at Colour Banners in Fleetwood and The Cut Factory in Pontyclun while Titanium 330-R Label cutters will be installed at The Sticker Shop in Bristol and a label printer based on the East Coast.

Peter Flynn, managing director at IGS, says: “We recognise the significance and power of repeat customer orders which greatly impacts our business growth and success. Their continued patronage helps increase brand credibility and spread positive word-of-mouth influence on new prospects looking to purchase similar machinery.” 

Speaking about the importance of customer relationships and repeat business, Flynn adds: “Repeat customers not only bring in consistent income to the business, but they are also more likely to purchase our new products for example the new Titanium 330-R reel-to-reel label cutter. 

“We get great constructive feedback from our existing customer base and this feedback is invaluable in product development and service improvement.”

Like many suppliers, IGS will attend drupa, where it will meet with old and new customers on the JWEI stand (Hall 5, Booth D05).

“At IGS the deal closing is not the end of the sales process, but the start of a customer relationship. Our excellent after-sales support has led to referrals, repeat business, and a more robust reputation,” says Flynn.

Drupa 2024 will take place from May 28th to June 7th in the Dusseldorf Exhibition Centre, Germany.

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